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Welcome To Our Blog

For over 8 years, One Firefly has been leading the industry providing design and engineering services, premium web design solutions, and high geared integrated marketing system programs – helping over 500 technology service professionals around the world to grow… and we want to do more. Starting in 2016, we decided to share our depth of knowledge and expertise with our audience, and be a go-to resource for technology professionals seeking valuable insights across a broad range of topics important to their businesses. Our entire staff is dedicated to bringing you fresh and relevant content, rich in substance and loaded with key takeaways. Visit us weekly to stay up to date on the latest topics published by our expert team of marketing professionals.

How to Improve a Team’s Customer Service Skills

A good buying experience is what keep your clients coming back time and time again. One of the best ways to grow your business is to focus on improving your team to ensure an excellent buying experience for the customer. Below are three ways to improve a team’s customer service skills:

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This Week in Residential AV: Honeywell, Kickstarter, and Toshiba

 

One Firefly CEO Ron Callis joined Jeremy Glowacki from Residential Systems and Matt Scott and Tim Albright from AVNation TV on Monday for their weekly podcast: ResiWeek. It was a fun time among industry experts discussing the latest newsworthy topics in the home automation and AV space.

If you don’t have time to watch the full podcast, here’s a rundown on what the host and guest speakers discussed:

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Quick Update Regarding Our Web Maintenance Packages


Ron Callis, CEO of One Firefly, goes into recent Web Maintenance survey results and details why we created our Web Maintenance Packages. Please check out the video and let us know what you think by leaving a comment below!

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Are You Destined to be a Highly Successful Entrepreneur?

Six Characteristics Shared by Leaders of Great Companies

When you take a look at the attitudes, behaviors, and habits of the super successful, you will find that there are certain characteristics they all seem to share.  Famous business tycoons like Bill Gates, Richard Branson, Oprah Winfrey and Steve Jobs all share the six admirable qualities below, and emulating them as much as possible will put you on the fast track to mogul status!

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Top 10 Updates You Should Be Making To Your Site


Ron Callis, CEO of One Firefly, presents the Top 10 Updates you should be making to your site. Please check out the video and let us know what you think by leaving a comment below!

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4 Things a Good Website Must Have

1.  A Clean, Professional Design

Your website is your first impression to potential customers. If you have a bright, attractive website, your company will exude a sense of professionalism. Alternatively, if you fill your site with poor photography and clashing colors, your business identity will suffer.

There are a few basic keys to good website design. First, your site should have a simple, pleasant color scheme that is consistent throughout the site. Successfully designed websites choose one main color and two or three accent colors. The main colors are usually white, off-white, or charcoal gray. Accent colors often include a few complementing shades of the main color or some variation on the company's logo. Second, any text on your website should be easy to read, including your business name and the menu.

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