One Firefly is governed by a set of core values that shapes our culture and defines the character of our company. Our values determine the decisions we make, the actions we take and the people we seek as employees and partners.
We are passionate about exceeding expectations, raising the bar and driving team performance to new heights. Excellence is a mindset and our way of life. No detail is too small to get right and no problem is too big to solve.
We are true to our commitments, responsible for our actions and accountable for the results. We follow our company processes rigorously while enjoying the latitude to always do what is right for the customer.
A commitment to common goals based on open and honest communication while showing concern and support for each other. The diversity of our workforce is one of our greatest strengths. We never say “that’s not my job”. We celebrate our success and achievements as a team.
The depth of our commitment to continuous improvement is rivaled only by our pioneering spirit. We passionately seek creative ideas and inspired solutions so that we may create a more vibrant future. Innovation happens through collaboration. We understand that technology enables our business, while our people power our business.
We always operate with integrity in both our words and actions. We have an earnest desire to do what’s best for our clients, co-workers and community. Our character is demonstrated through our strong relationships built on trust and open communication.
We practice clear, effective and honest communication in both our public and private lives. We know person-to-person interaction is at the heart of engagement which leads to understanding. We consciously take steps to improve, develop and expand our communication abilities.