Making it easier for more dealers
This week's show features our host Ron Callis interviewing Seth Evenson, Director of Customer Experience Management of AVAD. Recorded Live on Wednesday August 8th, 2018 at 12:30pm EST.
About Seth Evenson
With nearly 20 years in the CE industry Seth has built a career with both custom retailers and over the last 13 years at distributor AVAD. His career started with AVAD as Inside Sales at the Minneapolis branch and later became the Branch Manager, where he was responsible for leading every aspect at the facility and larger sales market at large and later transitioned into the District Manager for the Central Region, then the West, where he managed branch locations and outside sales across North America.Two years ago, Seth was promoted to Director of Customer Experience Management and remains at the forefront of AVAD’s new initiatives, marketing, tradeshow support, and dealer focused touchpoints. Seth delivers end-to-end customer experiences in the support of AVAD’s vision, strategy and evolution. With dealer success in mind, Seth is accountable for designing and executing the customer experience roadmap and has a direct oversight of marketing and partnering with other functions, including project management, sales, customer support, supply chain and information technology.
Here are some of the topics Ron had the opportunity to discuss with Seth:
- Seth’s extensive career in the A/V industry.
- Staying ahead of the competition.
- AVAD’s presence at tradeshows, as well as events for dealers.
- The future of the industry and technology.