Exploring Company Communication, Creative RMR, and Employee Retention
This week's home automation podcast features our host Ron Callis interviewing Chris Smith. Recorded live on Wednesday, October 5th, 2017 at 12:30 p.m. EST.
About Chris Smith
Chris Smith got a crash course in Sales at 17, running an inside sales program for a tool company. It was here he learned that if you out-hustled the competition in service and support you could win their business no matter the age. He broke into the AV industry pulling wires and getting certified programming home automation systems. After studying Sociology in Santa Barbara, California he moved to Boston to join Bowers & Willkins as a National Trainer before being promoted to Regional Sales Manager. When McIntosh Labs took interest he managed a sales team for them, and during their merger into World of McIntosh served as advisor, led the merging of sales teams, and oversaw the ambitious build-out of the WOM Townhouse in Soho. Working closely with Cloud9 on this project he decided to relocate to NYC permanently and join the Cloud9 team as VP of Business Development. In his spare time he likes to run, with 3 half and 1 full marathon in the queue this year.
Here are some of the topics Ron had the opportunity to discuss with Chris:
- Chris' background on the manufacturer side
- His role in the rollout of Slack for Azione Unlimited
- His role on Azione Unlimited's Advisory Board
- How Cloud9 Smart gets creative with transportation in Manhattan
- Effective employee retention practices
- The multiple avenues for RMR
- Marketing strategies
- And more
Buyouts, Builder Programs, and Security RMR
This week's home automation podcast features our host Ron Callis interviewing Greg Simmons. Recorded live on Wednesday, August 9th, 2017 at 12:30 p.m. EST.
About Greg Simmons
Greg Simmons started in the security industry as a central station operator for Eagle Sentry in 1989. He managed the central station for two years before being promoted to sales. While attending college full time, Greg sold security systems for 5 years before performing a leveraged buyout with his business partner of Eagle Sentry in 1996. He helped build the company as business development and sales director into a full systems integration company doing over 14 million in annual sales. He still holds the same position today, as well as presiding as the Nevada Security Association President. Greg is an active member of CEDIA. Eagle Sentry is currently listed as the 27th largest integrator in the CEPro 100.
Follow Greg: Twitter | LinkedIn
Here are some of the topics Ron had the opportunity to discuss with Greg:
- How Greg got started in the AV industry
- His role at Eagle Sentry
- The process of doing a leveraged buyout of Eagle Sentry's existing ownership
- Security RMR
- Builder programs
- The smart home design for Indy racecar driver Alex Tagliani
- What's coming up at CEDIA
Unique Insight into RMR for AV Professionals
This week's home automation podcast features our host Ron Callis interviewing Mike Maniscalco. Recorded live on Wednesday, June 21st, 2017 at 12:30 p.m. EST.
About Mike Maniscalco
Mike has a BS in Computer Science from Georgia Institute of Technology, specializing in networks and telecommunications. With nearly two decades of experience in network engineering and business management, Mike is published in multiple CEDIA handbooks and guides. Mike is a CEDIA Registered Outreach Instructor as well as a member of several CEDIA committees, such as the CEDIA IT/Networking Task Force Committee and the CEDIA Tech Council.
In the interview, Ron was able to pick Mike's brain on a variety of topics, such as:
Mike's background in the audio-video space
Mike and Stuart's approach to selling their home automation company
The meaning behind the name Ihiji
Why they chose to base Ihiji in Austin
How networking has evolved in this industry over the years
Hindrances in achieving success with RMR
What RMR can mean for a business in terms of valuation
A breakdown of Ihiji's tools
How fast it typically takes to get ramped up with Ihiji