In this weeks home automation show of Automation Unplugged, Keith Harrison, Founder at Total Home Technologies, shares his perspective on the importance of RMR solutions and his approach to using virtual reality during project demos and system servicing.
This week's show features our host Ron Callis interviewing Keith Harrison. Recorded live on Thursday, April 9th, 2020, at 12:30 pm EST.
About Keith Harrison
Keith got his start in the custom integration industry in 1992 when he opened up his small A/V retail store while still in college. Today, Total Home Technologies has three Control4 certified showrooms, two in New Jersey and one in New York, and is the highest volume Control 4 dealer in the North East.
Keith is known to be a pioneer in the CEDIA channel for recurring revenue and offering the innovative solution of leasing automation systems to consumers.
- Keith’s approach to handling the changes in his business caused by the COVID-19 pandemic
- Keith’s rental equipment leasing model and how it has been bringing ⅓ of the companies revenue for the last five years
- How Keith and his team use virtual reality solutions like Help Lightning for virtual, hands-on support calls and Modus VR for media room and home theater demos
- Keith’s motto of building a bulletproof system through implementing backup routers to make more profit as opposed to relying on ongoing servicing