This week's show features our host Ron Callis interviewing Keith Harrison. Recorded live on Thursday, April 9th, 2020, at 12:30 pm EST.

About Keith Harrison

Keith got his start in the custom integration industry in 1992 when he opened up his small A/V retail store while still in college. Today, Total Home Technologies has three Control4 certified showrooms, two in New Jersey and one in New York, and is the highest volume Control 4 dealer in the North East. 

Keith is known to be a pioneer in the CEDIA channel for recurring revenue and offering the innovative solution of leasing automation systems to consumers.

Interview Recap

• Keith’s approach to handling the changes in his business caused by the COVID-19 pandemic 
• Keith’s rental equipment leasing model and how it has been bringing ⅓ of the companies revenue for the last five years
• How Keith and his team use virtual reality solutions like Help Lightning for virtual, hands-on support calls and Modus VR for media room and home theater demos
• Keith’s motto of building a bulletproof system through implementing backup routers to make more profit as opposed to relying on ongoing servicing