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Grow your business and attract new customers with fresh, relevant online reviews. Our review management service makes it easy for you to request and publish reviews from satisfied clients.
Review Champ logo

Grow your business and attract new customers with fresh, relevant online reviews. Our review management service makes it easy for you to request, publish, and reply to reviews from satisfied clients.

Some of the companies using Review Champ

Grow your online reviews

Positive reviews improve your credibility and trustworthiness in the eyes of customers, and they also have a verifiable effect on consumers’ purchasing decisions. Review Champ is One Firefly’s online review platform that makes it easy for you (and your team) to proactively ask for and receive online reviews, as well as reply to them. With Review Champ, obtaining new reviews on popular review platforms takes only minutes to complete. Additionally, you’ll receive a website streaming widget to collect all your reviews from across the web and showcase them on your website.

85%

85% of customers trust online reviews and testimonials as much as personal recommendations.
Source: RepuationX

108%

If a business has more than 25 current reviews in the last 90 days, they earn 108% more revenue than the average business in their vertical.
Source: Learn.G2

95%

95% of customers read reviews before making a purchase.
Source: Learn.G2

Easy to Use

With Review Champ, requesting, publishing, and showcasing reviews has never been easier.

  • Use the Review Champ app to send review requests via text message to an unlimited number of customers.
  • Publish new reviews on the most popular platforms, like Google, Facebook, Better Business Bureau (BBB), Houzz, and more.
  • Automate friendly reminders to follow up on unanswered requests and optimize the chances of receiving a review.
  • Receive a website streaming widget to showcase a real-time, live stream of your reviews directly on your website.

Easy to Manage

Once you sign up for Review Champ, you’ll receive a user log-in for your account to manage your reviews and respond from the backend.

Add Customers Easily

Add customers in seconds to request feedback and reviews.

Manage & Respond

Receive notifications for new feedback and reviews right from our system.

Automate the Process

Improve engagement with automated reminders and personalized content.

Market Your Reviews

Use our web review widget and social features to market your great reviews.

Brand Your Message

Customize text messages with your brand, logo and accent color.

Get Reporting & Insights

Receive a monthly report with valuable data and insights into your online reputation.

Easy to Learn

We provide 1:1 training to teach you and your team how to use Review Champ. Review Champ only helps grow your online reviews if you (and your staff) use it regularly and incorporate it as a best practice for your business. We make sure you have the knowledge and training you need to utilize this tool to its fullest potential.

Easy to Respond

Easy to Respond

Responding to online reviews is an impactful way to engage with your customers and make them feel seen and heard, further increasing your brand trustworthiness. Review Champ makes it fast and easy to thoughtfully reply to reviews and feedback. 

  • Every time someone posts a new review for your business, you’ll receive an email with a suggested response that you can accept or ignore immediately.
  • If you accept, the response will automatically post online — it’s that simple.

See the Results

Review Champ works, and our integrators have the reviews to prove it. Over the years, Review Champ has helped hundreds of integrators improve their online review game and manage feedback from customers.
Our Clients Are Getting Reviews — Read Them Here:


We switched our audio/visual service over to Acoustic Design. The transition was smooth, professional and quick. Our technician was on time, understood what was needed and explained the process as he went along. Highly recommended.

— Nick P.



Excellent knowledgeable, friendly, quality, and prompt service. Wallace had to diagnose my home network issues and change my IP addresses for many devices. Well done!

— Craig D.



I have relied upon Pacific Audio for design, build and maintenance of our Crestron smart home system for over 10 years. I have always found them to be knowledgeable, friendly, on time and within the stipulated budget. Pacific Audio has also been there for me after the sale to make as-needed adjustments to the system.

— Richard R.



We have been beyond happy with Restech. We have used them for all of our audio/ video in our home. Top notch service and customer support!

— Rachel T.

Testimonials

You don’t just have to take our word for it. Hear from other businesses, like you, about what it’s like to work with One Firefly.
"Within the first 5 months of launching the OneFirefly Review Champ process, Hi Solutions received over 60 positive, current, and relevant reviews.

Thank you OneFirefly for once again being a thought leader in the Home Automation industry and establishing fun and creative ways for Hi Solutions to reach our customer. ...

At Hi Solutions, we value customer referrals above everything else. We believe that a customer’s experience is the most trustworthy form of marketing available.

With the OneFirefly Review Champ Process we have been able to ensure that Hi Solutions is receiving current, meaningful customer testimonials that validate our brand promise and company mission. The Review Champ Process is easy to use and has created a proactive, predictable method for our technicians to receive the credit they deserve while establishing trust for potential customers."


Darrin Medley, COO
Hi Solutions
Multiple Locations
"We signed up for Review Champ a few months ago and I must say we absolutely love it! It's a fantastic way to capture honest feedback from clients. Client reviews are a critical part of any business, and if you're not asking clients for a review, you won't get one. ...Ron and his team provided a brief training for our crew, to make it a simple and comfortable transition. It's easy to use and the results speak for themselves. We highly recommended it!"
Amanda Crigar, VP of Sales & Marketing
Acoustic Design Systems
Las Vegas, NV
“Review Champ is more than worth it. We tripled our total Google reviews in just 5 months."
Pat Mulligan, VP of Pacific Audio & Communications
Pacific Audio Communications
Maui, HI

    Process

    Once you sign up for Review Champ, our team will work quickly to set up your account and provide 1:1 training to you and your team. Here’s what you can expect during the process to start using Review Champ.

    FAQs

    We know you have questions — and we have the answers. If you don’t see the answer you’re looking for below, please don’t hesitate to contact our team.
    What platforms can I target for reviews?
    You can target any review platform that’s important to you, including Google, Facebook, Houzz, BBB (Better Business Bureau), and Home Advisor. The only platform we don’t recommend is Yelp. Yelp’s algorithms do not support reviews from third-party applications, which runs the risk of reviews — and potentially your account access — being removed.
    Can One Firefly remove a bad review?
    While we cannot remove a bad review, we can contact the review platform and request a review removal on your behalf. And, we are able to remove a bad review from appearing in the Review Stream on your website.
    Is Review Champ compliant with SMS compliance laws?
    Yes, Review Champ is compliant with all laws concerning marketing text messages.
    Can multiple people on my staff use Review Champ?
    Yes — your Review Champ can be used by an unlimited number of users. In fact, we recommend you show your team how to use Review Champ, and encourage them to get new reviews for your business when they interact with clients.
    What is review gating, and does Review Champ “gate” customer reviews?

    Review Champ does not gate customer reviews, because it’s considered a deceptive review practice. Review gating is a process that filters customer reviews before they’re published, and encourages only customers with good feedback to post their review publicly. Customers with negative feedback are encouraged to submit their review via a private channel.

    While this might sound like a good idea to increase good reviews, it can actually lead to a biased representation of your business. Major review platforms like Google and Yelp, as well as the Federal Trade Commission (FTC), discourage this practice because it doesn't give a true and accurate picture of customer experiences.

    With Review Champ, all customers can leave their reviews directly, without any extra steps. This makes it easier for customers to share their feedback, improves the overall experience, and increases the chances of them leaving a review. Plus, it ensures that your reviews are genuine and trustworthy, which helps your business build a better long-term reputation.

    Q&A With Pros Like You

    Hear what integrators have to say about Review Champ

    I’m Ready To Learn More!

    We’re looking forward to connecting with you. Reach out to our team and schedule a consultation to discuss your goals and marketing needs.