Positive reviews improve your credibility and trustworthiness in the eyes of customers, and they also have a verifiable effect on consumers’ purchasing decisions. Review Champ is One Firefly’s online review platform that makes it easy for you (and your team) to proactively ask for and receive online reviews and feedback. With Review Champ, obtaining new reviews on popular review platforms takes only minutes to complete. Additionally, you’ll receive a website streaming widget to collect all your reviews from across the web and showcase them on your website.
85% of customers trust online reviews and testimonials as much as personal recommendations. Source: RepuationX
If a business has more than 25 current reviews in the last 90 days, they earn 108% more
revenue than the average business in their vertical. Source: Learn.G2
95% of customers read reviews before making a purchase. Source: Learn.G2
Easy to Use
With Review Champ, requesting, publishing, and showcasing reviews has never been easier.
Use the Review Champ app to send review requests via text message to an unlimited number of customers.
Publish new reviews on the most popular platforms, like Google, Facebook, Better Business Bureau (BBB), Houzz, and more.
Automate friendly reminders to follow up on unanswered requests and optimize the chances of receiving a review.
Receive a website streaming widget to showcase a real-time, live stream of your reviews directly on your website.
Easy to Manage
Once you sign up for Review Champ, you’ll receive a user log-in for your account to manage your reviews and respond from the backend.
Add Customers Easily
Add customers in seconds to request feedback and reviews.
Manage & Respond
Receive notifications for new feedback and reviews right from our system.
Automate the Process
Improve engagement with automated reminders and personalized content.
Market Your Reviews
Use our web review widget and social features to market your great reviews.
Brand Your Message
Customize text messages with your brand, logo and accent color.
Get Reporting & Insights
Get the data and insight you need to manage your online reputation.
Easy to Learn
We provide 1:1 training to teach you and your team how to use Review Champ. Review Champ only helps grow your online reviews if you (and your staff) use it regularly and incorporate it as a best practice for your business. We make sure you have the knowledge and training you need to utilize this tool to its fullest potential.
See the Results
Review Champ works, and our integrators have the reviews to prove it. Over the years, Review Champ has helped hundreds of integrators improve their online review game and manage feedback from customers.
Our Clients Are Getting Reviews — Read Them Here:
We switched our audio/visual service over to Acoustic Design. The transition was smooth, professional and quick. Our technician was on time, understood what was needed and explained the process as he went along. Highly recommended.
— Nick P.
Excellent knowledgeable, friendly, quality, and prompt service. Wallace had to diagnose my home network issues and change my IP addresses for many devices. Well done!
— Craig D.
I have relied upon Pacific Audio for design, build and maintenance of our Crestron smart home system for over 10 years. I have always found them to be knowledgeable, friendly, on time and within the stipulated budget. Pacific Audio has also been there for me after the sale to make as-needed adjustments to the system.
— Richard R.
We have been beyond happy with Restech. We have used them for all of our audio/ video in our home. Top notch service and customer support!
— Rachel T.
You don’t just have to take our word for it. Hear from other businesses, like you, about what it’s like to work with One Firefly.
"Within the first 5 months of launching the OneFirefly Review Champ process, Hi Solutions received over 60 positive, current, and relevant reviews.
Thank you OneFirefly for once again being a thought leader in the Home Automation industry and establishing fun and creative ways for Hi Solutions to reach our customer. ...
At Hi Solutions, we value customer referrals above everything else. We believe that a customer’s experience is the most trustworthy form of marketing available.
With the OneFirefly Review Champ Process we have been able to ensure that Hi Solutions is receiving current, meaningful customer testimonials that validate our brand promise and company mission. The Review Champ Process is easy to use and has created a proactive, predictable method for our technicians to receive the credit they deserve while establishing trust for potential customers."
Darrin Medley, COO Hi Solutions Multiple Locations
"We signed up for Review Champ a few months ago and I must say we absolutely love it! It's a fantastic way to capture honest feedback from clients. Client reviews are a critical part of any business, and if you're not asking clients for a review, you won't get one. ...Ron and his team provided a brief training for our crew, to make it a simple and comfortable transition. It's easy to use and the results speak for themselves. We highly recommended it!"
Amanda Crigar, VP of Sales & Marketing Acoustic Design Systems Las Vegas, NV
“Review Champ is more than worth it. We tripled our total Google reviews in just 5 months."
Pat Mulligan, VP of Pacific Audio & Communications Pacific Audio Communications Maui, HI
Once you sign up for Review Champ, our team will work quickly to set up your account and provide 1:1 training to you and your team. Here’s what you can expect during the process to start using Review Champ.
We know you have questions — and we have the answers. If you don’t see the answer you’re looking for below, please don’t hesitate to contact our team.
You can target any review platform that’s important to you, including Google, Facebook, Houzz, BBB (Better Business Bureau), and Home Advisor. The only platform we don’t recommend is Yelp. Yelp’s algorithms do not support reviews from third-party applications, which runs the risk of reviews — and potentially your account access — being removed.
While we cannot remove a bad review, we can contact the review platform and request a review removal on your behalf. And, we are able to remove a bad review from appearing in the Review Stream on your website.
Yes — your Review Champ can be used by an unlimited number of users. In fact, we recommend you show your team how to use Review Champ, and encourage them to get new reviews for your business when they interact with clients.
Q&A With Pros Like You
Hear what integrators have to say about Review Champ
Amazingly One Firefly was leading our project, and for the first time I didn't have to spend time on website designing, which I know little about.The process was very organized making it simple and easy for our company.Best decision we made in going with One Firefly!