Times: 8am – 10am
Room: 110

Description: Standardizing your business procedures with a well-documented, repeatable process saves time, reduces errors, adds profit, and decreases stress. This class focuses on the design and engineering documentation process. Take a detailed look at ways to streamline and customize these critical elements to meet the needs of a home technology firm of any size.

Times: 3pm – 4:30pm
Room: 110

Description: Standardizing your business procedures with a well-documented, repeatable process saves time, reduces errors, adds profit, and decreases stress. This class focuses on the sales process. Take a detailed look at ways to streamline and customize these critical elements to meet the needs of a home technology firm of any size.

Time: 1pm – 2pm
Room: 103

Description: “In an age of commoditization and disintermediation, your company’s brand is your most powerful asset to rise above both your competitors and mass market threats. This course will introduce you to the various levels of abstraction that are collectively referred to as “branding” and leave you with a clear understanding of what branding is, what it is not, and how to adopt branding principals to help grow your business. We will take you through a framework that flows from vision to strategy and explore the tactics needed to develop a brand identity with attitude, meaning, and a clear promise. Workshops and exercises will be included to give you a “Monday Morning Action Plan” to implement.”

Time: 9am – 10:30am
Room: 4E

Description: “Join Ron Callis, CEO of One Firefly, as he presents One Firefly's game-changing new website product specifically designed for technology integrators. Ron will cover all the features of the product and provide a live demonstration in addition to answering questions about online and digital presence.”