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Welcome To Your Onboarding Hub

All You Need to Kickstart Success with Confidence and Ease.

Meet the Team

Luke Robbins

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Justin Mcdonald

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Dani Quijano

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What You Can Expect

cloudfood.pro made this

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Resources

Network Solutions

PDF guide to network solutions

Network Solutions

PDF guide to network solutions

Network Solutions

PDF guide to network solutions

Network Solutions

PDF guide to network solutions

Frequently Asked Questions

Can I do my onboarding call from my phone?
For optimal participation in this meeting, it's imperative that you have access to a computer. Screen sharing will be necessary, and several essential functions cannot be executed on a mobile device.
Can I do my onboarding call from my phone?
For optimal participation in this meeting, it's imperative that you have access to a computer. Screen sharing will be necessary, and several essential functions cannot be executed on a mobile device.
How long does an onboarding call typically take?
An onboarding call varies in length depending on the services purchased, however they tend to range between an hour to and hour and a half. Although, If you review and complete your onboarding form prior to the call, that can drastically help reduce the duration of the meeting.
Who should I have join the onboarding call from my team?
We recommend having the project contact on your onboarding call, as well as any other key players. Typically clients will invite their IT employee or office manager as well if they have login credentials to systems.
Can I skip onboarding and have the One Firefly team create my facebook page,constant contact account, etc.?
It is best practice to create these on your own as we want to ensure that you are the primary owner of the account, in the case that you ever need to reach out to support.
How many leads will I see from this campaign?
These programs are an incredible way to get in front of people who "may not even know who you are" and hopefully drive leads and brand awareness. You do a lot of volume with Manufacturer XYZ and they want to help grow your business. If you have the opportunity to meet with a prospect and sell them more, you win, the manufacturer wins and you have a new client for the long-term. AND...the manufacturer is paying for it. If you think that is cool, check out what we can do with all of your services...not just brand specific
Can I get access to the constant contact account that you are creating?
We can provide the logins to the Constant Contact account we create. However, once the program wraps we will remove our payment method and cancel the account.
How do I know that you will not steal my clients from my client mailing list?
Here at One Firefly we take confidentiality seriously, we work with X integrators and are more than happy to sign an NDA. JW + Kendall confirming if we can write something more formal and maybe linking to the policy (See below): Here is a Loom on how to use Zoho Sign to send NDA to clients: https://www.loom.com/share/e1807fee9b514ca89be46061205e8492?sid=d27320ea-aec4-4729-a063-6a0e2ec73c76
What do I need to do if I would like to continue any of these services post completion of the program?
Let us know and we would be more than happy to put you in touch with our sales team!

Have Additional Questions?

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