Highlights from our November & December Automation Unplugged Interviews In this recap post, we've captured some highlights from our interviews with Brad Whitehead, Joe Whitaker, Marie Devlin, and Michael Restrepo. Tune into our weekly show&n...

Calling The Greatest Custom Installation Firms In The World! We have an epidemic in our industry. The epidemic is bad installations that result in unhappy consumers. Why do you think products like Sonos, Ring, and Alexa have been ...

Coming up on September 5-9 in sunny San Diego, California, CEDIA 2017 is the biggest and best event of the technology integration calendar. There is a lot to offer everyone in attendance but we think that there are a few things that a trip ...

Convert More Visitors Into Customers With Lead Concierge Potential customers visit your website every day, but if you’re like many integration firms, “visit” is all they do. The goal of your website should be to get those visitors to engage with your...

Six Characteristics Shared By Leaders Of Great Companies When you take a look at the attitudes, behaviors, and habits of the super successful, you will find that there are certain characteristics they all seem to share. Famous business tycoons like B...

Effective production management is a key aspect of any business; whether you are designing and installing whole home audio systems, implementing commercial integrated security systems, or providing maintenance, basic install or periodic service to cu...

It's no secret that good customer service increases loyalty, gives you a competitive edge and ultimately influences your bottom line. At a time when customers expect to get their questions answered, and their issues resolved quickly and eas...

Microsoft just announced plans to purchase Linkedin for 26 billion dollars. If you haven’t already taken advantage of this powerful networking tool, now is the time. LinkedIn is the largest social media network for business, offering an ex...

Customer Relationship Management (CRM) refers to software that is used to organize, automate, synchronize and analyze all customer interaction within a business, and the associated data that goes with it. A successfully implemented CRM increases sale...